{"id":12745,"date":"2024-10-29T12:36:26","date_gmt":"2024-10-29T03:36:26","guid":{"rendered":"https:\/\/line-sm.com\/blog\/?p=12745"},"modified":"2026-04-02T10:14:11","modified_gmt":"2026-04-02T01:14:11","slug":"loa-satisfaction-survey","status":"publish","type":"post","link":"https:\/\/line-sm.com\/blog\/loa-satisfaction-survey\/","title":{"rendered":"LINE\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u4f7f\u3044\u65b9\u30fb\u8cbb\u7528\u30fb\u30a4\u30f3\u30bf\u30fc\u30d0\u30eb\u3092\u89e3\u8aac"},"content":{"rendered":"<p>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u300c<strong>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb<\/strong>\u300d\u6a5f\u80fd\u3067\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u53cb\u3060\u3061\u306b\u9001\u4ed8\u3057\u3066\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u6e80\u8db3\u5ea6\u3092\u7121\u6599\u3067\u8abf\u67fb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8abf\u67fb\u306fNPS\u00ae\u3068\u3044\u3046\u30b9\u30b3\u30a2\u306b\u3088\u3063\u3066\u6e2c\u5b9a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3068\u306f\u4f55\u304b\u3001\u3069\u3046\u4f7f\u3046\u306e\u304b\u3092\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u969b\u306b\u3001\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u300d\u3068\u306f\uff1f<\/h2>\n<p>\u5192\u982d\u3067\u8a18\u8f09\u3057\u307e\u3057\u305f\u304c\u3001LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u300c<strong>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb<\/strong>\u300d\u306f\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u5f62\u5f0f\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53cb\u3060\u3061\u306b\u9001\u4ed8\u3057\u3066\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u53cb\u3060\u3061\u306e\u6e80\u8db3\u5ea6\u3092\u8abf\u67fb\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<p>\u6e80\u8db3\u5ea6\u306e\u6307\u6a19\u306fNPS\u00ae\u306b\u3088\u3063\u3066\u6e2c\u5b9a\u3055\u308c\u307e\u3059\uff08NPS\u00ae\u306b\u3064\u3044\u3066\u306f\u5f8c\u8ff0\u3057\u307e\u3059\uff09\u3002\u30e6\u30fc\u30b6\u30fc\u306b\u914d\u4fe1\u3055\u308c\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u5185\u5bb9\u306f\u6c7a\u307e\u3063\u3066\u304a\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306a\u3069\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u305f\u3060\u3057\u3001\u8a8d\u8a3c\u6e08\u30a2\u30ab\u30a6\u30f3\u30c8\u306f\u3001\u8981\u671b\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3067\u304d\u308b<strong>\u81ea\u7531\u56de\u7b54<\/strong>\u3092\u540c\u6642\u306b\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12755\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1.png\" data-rel=\"lightbox-image-0\" data-magnific_type=\"image\" data-rl_title=\"\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4ed8\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\" data-rl_caption=\"\" title=\"\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4ed8\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12755\" class=\"wp-image-12755\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1-1024x683.png\" alt=\"\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4ed8\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\" width=\"650\" height=\"433\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1-1024x683.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1-300x200.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1-768x512.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22181149\/nps-1.png 1200w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><p id=\"caption-attachment-12755\" class=\"wp-caption-text\">\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4ed8\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8<\/p><\/div>\n<h3>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f\u7121\u6599\u3067\u4f7f\u3048\u308b\uff1f<\/h3>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306f<strong>\u7121\u6599<\/strong>\u3067\u4f7f\u3048\u307e\u3059\u3002\u914d\u4fe1\u6570\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u306b\u30ab\u30a6\u30f3\u30c8\u3055\u308c\u306a\u3044\u305f\u3081\u3001\u8cbb\u7528\u3092\u6c17\u306b\u305b\u305a\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u30a4\u30f3\u30bf\u30fc\u30d0\u30eb\u306f\uff1f<\/h3>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u8abf\u67fb\u306f<strong>90\u65e5\u306e\u30a4\u30f3\u30bf\u30fc\u30d0\u30eb\u3067\u5b9a\u671f\u7684\u306b\u5b9f\u65bd\u3067\u304d\u307e\u3059\u3002<\/strong>90\u65e5\u9593\u30671\u56de\u306e\u307f\u306e\u5229\u7528\u3068\u306a\u308b\u305f\u3081\u3001\u8a08\u753b\u7acb\u3066\u3066\u5b9f\u65bd\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u5b9a\u671f\u7684\u306b\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u671f\u9593\u5185\u306e\u914d\u4fe1\u5185\u5bb9\u3068\u6570\u5024\u3092\u6bd4\u8f03\u3057\u3066\u3001\u4eca\u5f8c\u306e\u914d\u4fe1\u306e\u8a08\u753b\u306b\u5f79\u7acb\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u6e80\u8db3\u5ea6\u306e\u6307\u6a19\u3068\u306a\u308bNPS\u00ae\u3068\u306f\uff1f<\/h3>\n<p><strong>NPS\u00ae<\/strong>\u306f\u3001Net Promoter Score (\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2) \u306e\u7565\u3067\u3001<strong>\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3<\/strong>\uff08\u4f01\u696d\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3084\u611b\u7740\uff09\u306e\u5ea6\u5408\u3044\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3068\u3044\u3046\u5358\u8a9e\u304c\u5165\u3063\u3066\u3044\u308b\u901a\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u4f01\u696d\u306a\u3069\u306e\u5bfe\u8c61\u3068\u306a\u308b\u3082\u306e\u3092\u3001\u53cb\u4eba\u3084\u5468\u308a\u306e\u65b9\u306b<strong>\u3059\u3059\u3081\u305f\u3044\u5ea6\u5408\u3044\uff08\u63a8\u5968\u5ea6\uff09<\/strong>\u3092\u30b9\u30b3\u30a2\u306b\u3057\u3066\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n<p>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5834\u5408\u306f\u300c<strong>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u540d\u300d\u3092\u53cb\u4eba\u3084\u540c\u50da\u306b\u9032\u3081\u308b\u53ef\u80fd\u6027\u306f\u3069\u306e\u304f\u3089\u3044\u3042\u308a\u307e\u3059\u304b\uff1f<\/strong>\u300d\u3068\u3044\u3046\u8cea\u554f\u306b\u5bfe\u3057\u3066\u30010\u304b\u308910\u306e\u6bb5\u968e\u3067\u89e3\u7b54\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002<\/p>\n<p>\u5404\u6bb5\u968e\u306f\u3001<\/p>\n<ul>\n<li>9-10\u306e\u8a55\u4fa1\uff1a\u63a8\u5968\u8005<\/li>\n<li>7-8\u306e\u8a55\u4fa1\uff1a\u4e2d\u7acb\u8005<\/li>\n<li>0-6\u306e\u8a55\u4fa1\uff1a\u6279\u5224\u8005<\/li>\n<\/ul>\n<p>\u306b\u5206\u985e\u3055\u308c\u3001\u300c<strong>\u63a8\u5968\u8005\u306e\u5272\u5408\u30fc\u6279\u5224\u8005\u306e\u5272\u5408<\/strong>\u300d\u3067\u30b9\u30b3\u30a2\u3092\u7b97\u51fa\u3057\u307e\u3059\u3002\u65e5\u672c\u3067\u306f\u4e00\u822c\u7684\u306b\u3001<strong>\u30b9\u30b3\u30a2\u306f\u30de\u30a4\u30ca\u30b9\u306b\u306a\u308b\u3053\u3068\u304c\u591a\u304f<\/strong>\u3001\u30d7\u30e9\u30b9\u306b\u8fd1\u3065\u304f\u307b\u3069\u9ad8\u3044\u8a55\u4fa1\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12750\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp.png\" data-rel=\"lightbox-image-1\" data-magnific_type=\"image\" data-rl_title=\"\u5f15\u7528\uff1ahttps:\/\/www.lycbiz.com\/jp\/manual\/OfficialAccountManager\/surveys-nps\/\" data-rl_caption=\"\" title=\"\u5f15\u7528\uff1ahttps:\/\/www.lycbiz.com\/jp\/manual\/OfficialAccountManager\/surveys-nps\/\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12750\" class=\"wp-image-12750\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp-1024x629.png\" alt=\"\u30e6\u30fc\u30b6\u30fc\u306e\u8a55\u4fa1\" width=\"600\" height=\"369\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp-1024x629.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp-300x184.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp-768x472.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/22155411\/nfp.png 1364w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-12750\" class=\"wp-caption-text\">\u5f15\u7528\uff1a<a href=\"https:\/\/www.lycbiz.com\/jp\/manual\/OfficialAccountManager\/surveys-nps\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.lycbiz.com\/jp\/manual\/OfficialAccountManager\/surveys-nps\/<\/a><\/p><\/div>\n<p><span style=\"font-size: 90%;\">\u203b \u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u3001\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b7\u30b9\u30c6\u30e0\u3001NPS\u3001\u305d\u3057\u3066NPS\u95a2\u9023\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u9854\u6587\u5b57\u306f\u3001\u30d9\u30a4\u30f3\u30fb\u30a2\u30f3\u30c9\u30fb\u30ab\u30f3\u30d1\u30cb\u30fc\u3001\u30d5\u30ec\u30c3\u30c9\u30fb\u30e9\u30a4\u30af\u30d8\u30eb\u30c9\u3001\u30b5\u30c8\u30e1\u30c8\u30ea\u30c3\u30af\u30b9\u30fb\u30b7\u30b9\u30c6\u30e0\u30ba\u306e\u767b\u9332\u5546\u6a19\u3067\u3059\u3002<\/span><\/p>\n<h2>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u4f7f\u3044\u65b9<\/h2>\n<p>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u7ba1\u7406\u753b\u9762\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3001\u300c\u30c4\u30fc\u30eb\u300d &gt; \u300c\u30ea\u30b5\u30fc\u30c1\u300d&gt; \u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u300d\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12683\" style=\"width: 710px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc.png\" data-rel=\"lightbox-image-2\" data-magnific_type=\"image\" data-rl_title=\"\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\" data-rl_caption=\"\" title=\"\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12683\" class=\"wp-image-12683\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-1024x569.png\" alt=\"\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\" width=\"700\" height=\"389\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-1024x569.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-300x167.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-768x427.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-1536x853.png 1536w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/07154354\/66408c97d258d4985279235c6598dafc-2048x1138.png 2048w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><p id=\"caption-attachment-12683\" class=\"wp-caption-text\">\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb<\/p><\/div>\n<p>\u300c\u3054\u5229\u7528\u306e\u524d\u306b\u300d\u306e\u5185\u5bb9\u3092\u78ba\u8a8d\u3057\u3066\u540c\u610f\u3057\u305f\u5f8c\u3001\u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12761\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2.png\" data-rel=\"lightbox-image-3\" data-magnific_type=\"image\" data-rl_title=\"\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u300d\u3092\u30af\u30ea\u30c3\u30af\" data-rl_caption=\"\" title=\"\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u300d\u3092\u30af\u30ea\u30c3\u30af\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12761\" class=\"wp-image-12761\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2-1024x577.png\" alt=\"\u300c\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u300d\u3092\u30af\u30ea\u30c3\u30af\" width=\"650\" height=\"366\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2-1024x577.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2-300x169.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2-768x433.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101113\/nps_2.png 1448w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><p id=\"caption-attachment-12761\" class=\"wp-caption-text\">\u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5b9f\u65bd\u3059\u308b\u300d\u3092\u30af\u30ea\u30c3\u30af<\/p><\/div>\n<p>\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u3053\u3053\u3067\u8a2d\u5b9a\u3059\u308b\u5185\u5bb9\u306f\u300c<strong>\u914d\u4fe1\u65e5\u6642<\/strong>\u300d\u3067\u3059\u3002\u300c\u914d\u4fe1\u5148\u300d\u306f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30fc\u30c1\u304c10\u4e07\u4eba\u4ee5\u4e0b\u306e\u5834\u5408\u306f\u300c\u3059\u3079\u3066\u306e\u53cb\u3060\u3061\u300d\u300110\u4e07\u4eba\u3088\u308a\u591a\u3044\u5834\u5408\u306f\u300c\u30e9\u30f3\u30c0\u30e0\u62bd\u51fa\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u9001\u4fe1\u3055\u308c\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u5185\u5bb9\u306f\u3001\u30d7\u30ec\u30d3\u30e5\u30fc\u753b\u9762\u304b\u3089\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u300c\u914d\u4fe1\u300d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308c\u3070\u3001\u914d\u4fe1\u3082\u3057\u304f\u306f\u914d\u4fe1\u4e88\u7d04\u304c\u884c\u3048\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12762\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1.png\" data-rel=\"lightbox-image-4\" data-magnific_type=\"image\" data-rl_title=\"\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u306e\u8a2d\u5b9a\u753b\u9762\" data-rl_caption=\"\" title=\"\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u306e\u8a2d\u5b9a\u753b\u9762\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12762\" class=\"wp-image-12762\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-1024x646.png\" alt=\"\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u306e\u8a2d\u5b9a\u753b\u9762\" width=\"650\" height=\"410\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-1024x646.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-300x189.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-768x484.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-1536x968.png 1536w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/28101354\/nps_3-1-2048x1291.png 2048w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><p id=\"caption-attachment-12762\" class=\"wp-caption-text\">\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u306e\u8a2d\u5b9a\u753b\u9762<\/p><\/div>\n<h2>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5206\u6790\u65b9\u6cd5<\/h2>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u7d50\u679c\u306f\u3001\u914d\u4fe1\u6642\u3068\u540c\u69d8\u306e\u300c\u30c4\u30fc\u30eb\u300d &gt; \u300c\u30ea\u30b5\u30fc\u30c1\u300d&gt; \u300c\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u300d\u304b\u3089\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u753b\u9762\u306b\u306f\u8abf\u67fb\u30ea\u30b9\u30c8\u3068\u3057\u3066\u3001\u76f4\u8fd1\u306e\u8abf\u67fb\u3092\u542b\u3081\u30662\u5e74\u4ee5\u5185\u306b\u5b9f\u65bd\u3055\u308c\u305f8\u8abf\u67fb\u5206\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<div id=\"attachment_12768\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3.png\" data-rel=\"lightbox-image-5\" data-magnific_type=\"image\" data-rl_title=\"\u7d50\u679c\u306e\u78ba\u8a8d\u753b\u9762\" data-rl_caption=\"\" title=\"\u7d50\u679c\u306e\u78ba\u8a8d\u753b\u9762\"><img decoding=\"async\" aria-describedby=\"caption-attachment-12768\" class=\"wp-image-12768\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3-1024x597.png\" alt=\"\u7d50\u679c\u306e\u78ba\u8a8d\" width=\"600\" height=\"350\" srcset=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3-1024x597.png 1024w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3-300x175.png 300w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3-768x448.png 768w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3-1536x895.png 1536w, https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/10\/29094323\/nps3.png 1918w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><p id=\"caption-attachment-12768\" class=\"wp-caption-text\">\u8abf\u67fb\u7d50\u679c\u306e\u78ba\u8a8d\u753b\u9762<\/p><\/div>\n<p>\u8abf\u67fb\u30ea\u30b9\u30c8\u306eNPS\u00ae\u3068\u8a18\u8f09\u304c\u3042\u308b\u6b04\u306b\u306f\u3001\u30b9\u30b3\u30a2\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u8abf\u67fb\u7d50\u679c\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<table style=\"border-collapse: collapse; width: 100%; height: 162px;\">\n<tbody>\n<tr style=\"height: 72px;\">\n<td style=\"width: 50%; height: 72px;\">\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/td>\n<td style=\"width: 50%; height: 72px;\">\u8abf\u67fb\u306e\u96c6\u8a08\u304c\u5b8c\u4e86\u3057\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u308b\u72b6\u614b\uff08\u30dc\u30bf\u30f3\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3067\u8abf\u67fb\u7d50\u679c\u306e\u30a8\u30af\u30bb\u30eb\u30d5\u30a1\u30a4\u30eb\u304c\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u304c\u53ef\u80fd\uff09<\/td>\n<\/tr>\n<tr style=\"height: 36px;\">\n<td style=\"width: 50%; height: 36px;\">\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u4e0d\u53ef<\/td>\n<td style=\"width: 50%; height: 36px;\">\u56de\u7b54\u4eba\u6570\u304c25\u4eba\u672a\u6e80\u306e\u72b6\u614b\uff08\u30a8\u30af\u30bb\u30eb\u30d5\u30a1\u30a4\u30eb\u3067\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u304c\u4e0d\u53ef\uff09<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 50%; height: 18px;\">\u8abf\u67fb\u4e2d<\/td>\n<td style=\"width: 50%; height: 18px;\">\u8abf\u67fb\u304c\u5b9f\u65bd\u4e2d\u306e\u72b6\u614b<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 50%; height: 18px;\">\u96c6\u8a08\u4e2d<\/td>\n<td style=\"width: 50%; height: 18px;\">\u8abf\u67fb\u7d50\u679c\u306e\u96c6\u8a08\u4e2d\u306e\u72b6\u614b\uff08\u96c6\u8a08\u304b\u3089\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u53ef\u80fd\u306b\u306a\u308b\u307e\u3067\u306f\u6570\u6642\u9593\u304b\u304b\u308b\u5834\u5408\u304c\u3042\u308b\uff09<\/td>\n<\/tr>\n<tr style=\"height: 18px;\">\n<td style=\"width: 50%; height: 18px;\">\u4e88\u7d04\u6e08\u307f<\/td>\n<td style=\"width: 50%; height: 18px;\">\u8abf\u67fb\u304c\u4e88\u7d04\u3055\u308c\u3066\u3044\u308b\u72b6\u614b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u6ce8\u610f\u70b9\u307e\u3068\u3081<\/h2>\n<p>\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u306e\u6ce8\u610f\u70b9\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<div class=\"st-mybox st-mybox-class\" style=\"background:#ffffff;border-color:#ccc;border-width:2px;border-radius:2px;margin: 25px 0 25px 0;\"><div class=\"st-in-mybox\">\n<ul>\n<li>\u8abf\u67fb\u306f<strong>90\u65e5\u306b1\u56de<\/strong>\u3057\u304b\u884c\u3048\u307e\u305b\u3093\u3002<\/li>\n<li>\u914d\u4fe1\u5148\u306f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30fc\u30c1\u304c10\u4e07\u4eba\u4ee5\u4e0b\u306e\u5834\u5408\u306f\u300c\u3059\u3079\u3066\u306e\u53cb\u3060\u3061\u300d\u300110\u4e07\u4eba\u3088\u308a\u591a\u3044\u5834\u5408\u306f\u300c\u30e9\u30f3\u30c0\u30e0\u62bd\u51fa\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u307e\u3059\u3002\u7d5e\u308a\u8fbc\u307f\u914d\u4fe1\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li>\u8abf\u67fb\u30ea\u30b9\u30c8\u306b\u306f\u76f4\u8fd1\u306e\u8abf\u67fb\u3092\u542b\u3081\u30012\u5e74\u4ee5\u5185\u306b\u5b9f\u65bd\u3055\u308c\u305f<strong>8\u8abf\u67fb\u5206\u304c\u8868\u793a<\/strong>\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><strong>\u8abf\u67fb\u671f\u9593\u306f10\u65e5\u9593<\/strong>\u3067\u3059\u3002\u8abf\u67fb\u671f\u9593\u4e2d\u306e\u9014\u4e2d\u7d50\u679c\u306f\u8868\u793a\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li>\u56de\u7b54\u4eba\u6570\u304c<strong>25\u4eba\u672a\u6e80<\/strong>\u306e\u5834\u5408\u306f\u3001\u8abf\u67fb\u7d50\u679c\u306f\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li>\u8a8d\u8a3c\u6e08\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u307f\u3001\u8981\u671b\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3067\u304d\u308b<strong>\u81ea\u7531\u56de\u7b54<\/strong>\u3092\u540c\u6642\u306b\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/div><\/div>\n<h2>\u3082\u3063\u3068\u81ea\u7531\u306b\u30a2\u30ab\u30a6\u30f3\u30c8\u8abf\u67fb\u3092\u884c\u3044\u305f\u3044\u5834\u5408<\/h2>\n<p>LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u7c21\u5358\u306bNPS\u00ae\u30b9\u30b3\u30a2\u3092\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001LINE\u904b\u7528\u306b\u304a\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u8a8d\u8a3c\u6e08\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u5834\u5408\u306f\u3001\u610f\u898b\u3084\u8981\u671b\u3092\u56de\u7b54\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3067\u3059\u304c\u3001<strong>\u300c\u8a8d\u8a3c\u6e08\u30a2\u30ab\u30a6\u30f3\u30c8\u300d\u4ee5\u5916\u306e\u30a2\u30ab\u30a6\u30f3\u30c8<\/strong>\u3084\u3001<strong>\u3082\u3063\u3068\u81ea\u7531\u306b\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u3064\u3044\u3066\u306e\u610f\u898b\u3084\u8981\u671b\u3092\u30ea\u30b5\u30fc\u30c1\u3057\u305f\u3044\u5834\u5408<\/strong>\u306b\u306f\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb\u3067\u306f\u306a\u304f\u3001\u4ed6\u306e\u65b9\u6cd5\u3067\u30ea\u30b5\u30fc\u30c1\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002\u4f75\u305b\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<div><a href=\"https:\/\/line-sm.com\/blog\/3-ways-to-create-survey\/\" class=\"st-cardlink st-embed-cardlink\"><\/p>\n<div class=\"kanren st-cardbox\">\n<dl class=\"clearfix\">\n<dt class=\"st-card-img\"><img decoding=\"async\" src=\"https:\/\/img2.line-sm.com\/blog\/wp-content\/uploads\/2024\/07\/12153007\/thumbnail_240712-150x150.png\" alt=\"\" width=\"100\" height=\"100\" \/><\/dt>\n<dd>\n<p class=\"st-cardbox-t\">LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u4f5c\u308a\u65b9\u30103\u3064\u306e\u65b9\u6cd5\u3092\u89e3\u8aac\u3011<\/p>\n<div class=\"st-card-excerpt smanone\">\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001LINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u3084LINE\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3063\u3066\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u308b\u300c3\u3064\u306e\u65b9\u6cd5\u300d\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002 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